Welcome to the Kupola FAQs page! Here, you’ll find answers to common questions about Kupola and Kupola Jr., including how to manage screen time, block apps and websites, track your family’s location, and use brain development tasks to reward your kids. Whether you’re a new user or need help with a specific feature, we’ve got you covered.
Kupola is a free parental control app that helps parents manage their kids' screen time, block inappropriate apps and websites, track family locations, and provide brain development tasks to reward screen time.
Kupola Jr. is the companion app installed on your child’s device that works with the parent’s Kupola app. It helps manage screen time, block apps and websites, and track the device’s location.
Yes, Kupola is a free parental control app with no hidden charges. It offers 24/7 customer support to assist users.
Yes, Kupola is compatible with both Android and iOS devices.
Download the app from the Google Play Store or Apple App Store, create an account, and follow the on-screen instructions to link your child’s device.
Yes, Kupola provides 24/7 customer support to help with any issues or questions.
Kupola allows parents to set daily screen time limits for their kids' devices. Once the limit is reached, the device will be locked.
Yes, Kupola allows you to set different screen time limits for weekdays and weekends.
The child’s device will be locked, and they will need parental permission to unlock it.
Yes, parents can adjust screen time limits remotely through the Kupola parent app.
Yes, Kupola sends notifications to both parents and kids when screen time is almost over.
Kupola’s app blocker allows parents to block specific apps or games on their child’s device. Once blocked, the app cannot be accessed unless the parent unblocks it.
Yes, Kupola allows you to block apps by category, such as social media, games, or entertainment, making it easier to manage your child’s app usage.
No, only parents can unblock apps through the Kupola parent app. The app blocker is designed to prevent kids from bypassing restrictions.
Yes, Kupola lets you set schedules to block apps during specific times, such as homework hours or bedtime.
Yes, Kupola’s app blocker works on all apps installed on your child’s device, including pre-installed system apps.
Parents can unblock apps at any time through the Kupola parent app. Simply go to the app blocker settings and remove the app from the blocked list.
Brain development tasks are educational activities designed to improve kids' cognitive skills. Completing these tasks rewards kids with additional screen time.
Tasks include puzzles, math problems, memory games, and other age-appropriate activities.
Yes, parents can select tasks based on their child’s age and interests.
Parents can set the amount of screen time rewarded for completing tasks.
Yes, Kupola offers tasks tailored for different age groups, from preschoolers to teenagers.
Kupola uses GPS to track the real-time location of family members on a map.
Yes, Kupola provides accurate real-time location updates.
Yes, parents can set up safe zones (e.g., home or school) and receive notifications when their child enters or leaves these areas.
Yes, Kupola ensures all location data is encrypted and only accessible to authorized family members.
Yes, Kupola allows you to track multiple family members simultaneously.
No, the tracker requires an active internet connection to provide real-time updates.