Family Safety & Location Guides
Set up location and safety features with step-by-step guides—choose the tool you need and follow along.
How to Set Up Kid Tracker
Learn how to view your child’s location and make sure location permissions are configured correctly.
How to Create Places and Geofences
Add important places such as home or school and create geofences around everyday locations.
How to Set Up Arrival and Departure Alerts
Get notified when your child arrives at or leaves a saved place.
How to Set Up No-Show Alerts
Receive an alert when your child does not arrive at an expected place within the planned time.
How to Enable Low-Battery Alerts
Get notified when your child’s device battery is running low so you can stay connected.
How to Set Up and Use SOS
Learn how the SOS feature works and how your child can use it when they need help.
Privacy & data control
Clear privacy, terms, cookies, retention, deletion policies, and compliance details ensure transparency.
Kupola GDPR & COPPA Compliance
Built with GDPR and COPPA requirements in mind to protect families and children’s data.
Kupola CCPA Privacy Policy
Data is protected with encryption to reduce the risk of unauthorized access.
Cookies Policy
Child information is only visible to approved parents/guardians in your Kupola family.
Kupola Terms of Service
Adjust what’s shared, change settings, and manage permissions whenever you need.
Kupola Privacy Policy
We collect only what’s necessary to deliver family safety, routines, and insights.
Data retention & deletion
Manage history and request deletion when you no longer need the service.
