Last Updated: February 03, 2025

We at Kupola (the "Company") prioritize your privacy and are dedicated to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard the personal data of users who engage with our services, including the "Kupola for Parents" and "Kupola Jr." apps (collectively referred to as the “Service”). By using our Service, you consent to the collection, processing, and sharing of your personal data as outlined in this Privacy Policy.

Please read this Privacy Policy carefully before using the Service. If you do not agree with any part of this policy, please refrain from using the Service and do not click "Continue."

By clicking "Continue," you confirm that you understand and agree to the terms outlined in this Privacy Policy and give your consent to the processing of your personal data.

This Privacy Policy applies to all individuals who interact with the "Kupola for Parents" and "Kupola Jr." apps, including parents, guardians, and children. It governs the collection, use, and protection of personal information gathered through the Service, which includes our mobile apps and website (accessible at https://kupola.app).

The Company is committed to complying with relevant data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and the Russian Federation’s Federal Law No. 152-FZ “On Personal Data” (2006). This policy is designed to ensure your data privacy and to clarify how your personal data is handled.

Collection and Use of Your Information

Personal Data Collected from Parents (via "Kupola for Parents" app):
When you create a profile on the "Kupola for Parents" app, the Company collects the following personal data:

• Full name (first and last)
• Email address
• Cell phone number
• Geolocation data (collected once during the first login for location-based functionality)

This data is necessary to create and manage your profile and enable access to features within the app. We also use this information to send notifications about your child’s activity, changes to the Service, or critical updates.

Personal Data Collected from Children (via "Kupola Jr." app):

The "Kupola Jr." app is designed for children, but it requires parental consent to collect and process the child’s personal data. By agreeing to this Privacy Policy, the parent provides consent for the collection and processing of their child’s data. Personal data may include:

Personal Data Collected from Children (via "Kupola Jr." app):

The "Kupola Jr." app is designed for children, but it requires parental consent to collect and process the child’s personal data. By agreeing to this Privacy Policy, the parent provides consent for the collection and processing of their child’s data. Personal data may include:

• Name
• Age (or date of birth)
• Usage statistics within the app
• Location

If you are adding a child under the age of 13 to your account, a Parental Consent Form must be completed in accordance with the Children’s Online Privacy Protection Act (COPPA). This form grants explicit permission for the Company to collect and process the child’s personal information. The child’s data is solely accessible by the parent through the "Kupola for Parents" app.

Device Usage and Statistics

We collect device usage statistics to track app performance and display relevant information, such as the percentage of usage of other applications on your child's device. This data is solely available to the parent and is used within the "Kupola for Parents" app.

We also collect information about the device you are using to access the Service, including device type, operating system version, and other technical details, to improve the app’s functionality.

Cookies and Other Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with the Service, such as:

• IP address
• Browser type and version
• Pages visited on our website or app
• The type of device used (smartphone, tablet, desktop)
• Device ID (e.g., UDID, IDFA)
• Location data (e.g., GPS coordinates)

These technologies help us:

• Provide personalized content and services
• Analyze app usage to enhance functionality
• Measure the effectiveness of advertisements
• Remember your preferences and login details

You can manage the use of cookies through your browser settings or the settings on your mobile device. If you disable cookies, some features of the Service may not function as intended.

Communication and Support

We collect information from users when they contact customer support or provide feedback. This helps us understand issues you may be facing with the Service, improve user experience, and address inquiries effectively.

In addition, we may send push notifications, emails, or SMS messages to notify you of important events, such as:

• Updates on your child’s activity
• Changes or updates to the Service
• Security or technical alerts

You can manage your communication preferences by adjusting settings in the app. However, certain essential communications (e.g., account verification, parental consent confirmation) cannot be disabled as they are necessary for the functioning of the Service.

Communication and Support

We collect information from users when they contact customer support or provide feedback. This helps us understand issues you may be facing with the Service, improve user experience, and address inquiries effectively.

In addition, we may send push notifications, emails, or SMS messages to notify you of important events, such as:

• Updates on your child’s activity
• Changes or updates to the Service
• Security or technical alerts

You can manage your communication preferences by adjusting settings in the app. However, certain essential communications (e.g., account verification, parental consent confirmation) cannot be disabled as they are necessary for the functioning of the Service.

Data Sharing and Disclosure

We do not share your personal data with third parties for commercial purposes. However, we may disclose your information to third parties if:

• Required by law or legal process (e.g., court orders or subpoenas)
• To protect our legal rights or defend against legal claims
• In the event of a business transaction (e.g., sale, merger, or acquisition)

If we are required to share your personal data with law enforcement or other authorities, we will make reasonable efforts to inform you unless prohibited by law.

Your Rights Regarding Personal Data

Under applicable data protection laws, you have the following rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that any inaccurate or incomplete data be corrected.
• Right to Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations or contractual requirements).
• Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
• Right to Data Portability: You can request that your personal data be transferred to another service provider, where applicable.
• Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.

If you wish to exercise any of these rights, please contact us at help@kupola.app. We will process your request in accordance with applicable laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features of the Service. If we make significant changes, we will notify you either by email or through a notification within the app

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features of the Service. If we make significant changes, we will notify you either by email or through a notification within the app. Please review this Privacy Policy regularly to stay informed about how we protect your personal data.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us: Email: help@kupola.app

Conclusion

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal data. By using our Service, you consent to the collection, processing, and use of your data as described in this Privacy Policy.